Setup and onboarding

Set it up yourself.
The wizard checks the work.

Big business systems are known for rollouts that run for months, often with a consultant billing by the hour. The Pulse setup wizard is six screens. After that, a guided wizard brings in your books, customers and products, and checks every opening balance to the cent before it saves a thing.

Every screen on this page is the real wizard, filled in with a fictional company.

What people ask first

Four straight answers

How long does it take?

Six screens to install. Then one chapter at a time.

The installer is six screens. After you sign in, a checklist walks you through the rest at your own pace. Your progress is saved, so you can stop mid-way and pick it up tomorrow.

How does our data get in?

From QuickBooks, a trial balance, or a spreadsheet.

QuickBooks Desktop comes across whole. Other accounting systems start from a trial balance. Customers, products and staff come in from CSV or Excel. How the books move →

Who does the setup?

You, or whoever looks after your computers.

It’s built for an owner or office manager, not a consultant. Want it done for you instead? That’s our onboarding service →

Starting from scratch?

Pick “Start fresh” and type it in.

Choose a start date, enter your bank balances and what’s still owed, and Pulse proves it balances. See the fresh start →

The walkthrough

From installer to your first quote

Run the installer on your own server or a spare PC (Windows or Linux), then open the setup wizard in your browser.

1 Install

Six screens, and your license activates on the spot

Welcome, your company details, your product key, your books, your admin login, and a review. The key tells Pulse which modules you bought, so the rest of the wizard only asks about what you own.

  • The license activates offline: no license server, no account to create
  • Pick cash or accrual reporting in plain English, and change it later if you need to
  • Setup signs you straight in when it finishes
Pulse setup wizard, step 3 of 6: product key accepted, showing License active, Pulse Full Suite, perpetual license
Step 3 of 6: the product key, activated
2 The guided checklist

Every chapter: bring it in, start fresh, or skip

After you sign in, the wizard carries on, one chapter at a time. Each one offers the same three choices, so nobody is forced through a step they don’t need.

Bring it in from your old system Start fresh by hand Skip for now and come back

Skipped chapters stop counting against you and can be brought back any time. The checklist lives under Settings → Onboarding, and every import can be run again safely.

Pulse onboarding, Your books: How do your books start? Choices are Bring them in, Start fresh, or Skip for now
The same three choices on every chapter

Make it yours

Logo, quote and invoice numbering, terms, brand colour.

Every edition

Your lists & categories

Pipeline stages, lead sources, payment terms, pre-ticked.

Every edition

Your workplace

Offices, bookable rooms, your people, assets, handbooks.

Pulse HQ

Your books

QuickBooks import or a fresh start, proven to the cent.

Books

Customers

Companies and contacts from a spreadsheet or old CRM.

CRM

Products & services

A pricelist upload, or your first few items by hand.

CRM

Your first deal & quote

A real quote, with your numbering, ready to send.

CRM

Your customers’ equipment

Units you service, with past service history.

Dispatch

Your team

A staff roster, departments, and who gets a sign-in.

Every edition

Sending & payments

Outgoing email, and card payments on Books editions.

Every edition

Sales collateral

Spec sheets and brochures your reps send to customers.

CRM

See it work

One sample job taken from quote to invoice.

Every edition

You only see the chapters for the modules on your license.

3 Your books

Your books tie out, or nothing is saved

This is the step people worry about, so Pulse doesn’t take its own word for it. It rehearses the opening entry on your real ledger, rolls it back, and shows you the proof: the entry balances, your open invoices match Accounts Receivable, and your unpaid bills match Accounts Payable. If a figure is off by a cent, you see the difference instead of a checkmark, and the books won’t open until it’s fixed.

  • QuickBooks Desktop: the Pulse QB Exporter brings across your accounts, customers, vendors, items, balances, and open invoices and bills. If QuickBooks is on the same Windows computer, Pulse finds it and imports directly.
  • QuickBooks Online, Xero, FreshBooks or Wave: upload a trial balance and Pulse fills in your bank accounts and balances for you. Then add your open invoices and unpaid bills from the reports those systems already print.
  • Old sales and expenses stay in your old books as the archive. Pulse opens on your start date with the exact balances.
Pulse Your opening position proof screen: rehearsed on your ledger and rolled back, nothing written yet. Opening entry balances, open invoices tie to Accounts Receivable, open bills tie to Accounts Payable, all matching
The proof screen: rehearsed, rolled back, then shown to you
3a Starting fresh

No old system? A few short screens and your last bank statement

Pick the day your Pulse books start. Enter what each bank and card account held the night before, anything else on the books, checks that hadn’t cleared, and what customers still owe you and you still owe. A new customer or vendor name on an invoice creates the record for you.

Pulse puts the difference in Opening Balance Equity, tells you so in plain English, and your accountant reclassifies it later. That’s the normal way to open a set of books.

Pulse fresh-start books: bank and credit-card accounts with nickname, type, last four digits and balance, and a note on Opening Balance Equity
Bank balances as of the day before your books start
4 Customers, products, equipment

Spreadsheets in, no duplicates, and an undo button

Upload a CSV or Excel export from your old CRM, or any customer list. Pulse matches the columns, and you check every one before anything imports. Companies already in Pulse, such as the customers your books just brought across, are recognised and skipped, so you never get two of the same record.

  • A preview says exactly what will be added and what will be skipped, and why
  • New values, like a customer type you use, are added to your lists as they come in
  • An import can be undone from the same screen
Pulse customer import preview: will add 2, skip 3 already there, with the reason for each skipped row
The import preview, before anything is written
5 Your first quote

Finish setup with a quote your customer would actually get

The wizard builds your first deal and its quote from the customers and products you just brought in. Then it shows you the quote exactly as it goes out: your company details, your numbering, your terms. Seeing it is how you know setup worked.

Pulse first quote preview, quote KM-2026-0001 from Kestrel Mechanical to Bayside Brewing Co with two line items
A fictional company’s first quote, as the customer sees it
6 Your team

Bring in the roster, and keep the payroll out

Upload your employee list, set up departments and managers, and choose who gets a sign-in. Lists exported from Gusto, ADP, Paychex, Square and QuickBooks are recognised automatically.

  • Pay rates, social security numbers, tax and bank columns are never imported. They’re filtered out twice, even if you map them.
  • Named users are never capped or billed, so add the part-timer and the bookkeeper
Pulse onboarding, Your team: upload an employee list from Gusto, ADP, Paychex, Square or QuickBooks, or add people by hand
Roster in, payroll data out
Training your team

Your people learn it inside Pulse

You don’t need a trainer or a week of classes. The training is part of the product.

✓ See it work

Watch one job go all the way through

The last chapter creates a sample customer and takes it from deal to quote to job ticket to invoice, on the same screens your team will use. Every record is marked as test data. Nothing is posted to your ledger: the invoice stays a draft, and Pulse checks that the entry it would post balances. Keep the sample to practise on, or wipe it in one click.

Pulse See it work: one transaction start to finish, a sample customer, deal and quote, job ticket and draft invoice, with Keep it to practise on and Wipe the sample records buttons
One transaction, start to finish, on test data
✓ Guided tours

One-minute tours, a click away on every screen

The Help button opens short guided tours that point at the real screen as you go: a look around Pulse, creating a contact, creating a deal, and adding an employee, a place or an asset. Each new person is offered the one-minute tour the first time they sign in; an admin can turn that off.

You only see the tours for the modules you own and the permissions you have.

Pulse Help menu listing guided tours of about one minute each, with an option to offer the tour at first sign-in
The Help menu’s guided tours
A company to practise on

The sample company

Pulse ships with a complete fictional business, with customers, quotes, work orders, invoices and a full set of books. Switch it on and your team can click through every part of the platform without touching your own records. Switch it off and your workspace is exactly as you left it.

Before you buy

Try the real screens today

The live demo runs the actual Pulse interface on sample data, in your browser. There’s no signup and nothing to install. Open the live demo →

Rather not do it yourself?

We’ll move you in.

The wizard is built so you don’t need us. But if you’d rather hand it off, or you want the AI employee, our done-for-you onboarding takes one business at a time and hands you a running system in three days.

  1. Day 1Kickoff & migrationYour system is stood up, and we bring your accounting and customer history across.
  2. Day 2Configure & trainBranding, users, roles and workflows set up, with hands-on training for sales, field and office.
  3. Day 3Go liveOpening balances checked against your old system, and your team working in Pulse.
Before you start

Setup questions

What do I need to have ready?

Your product key, a computer to install on, and your data. From QuickBooks Desktop, that’s the exporter’s file. From anything else, it’s a trial balance, open invoices, unpaid bills, and customer and product lists as CSV or Excel. Starting fresh? Your last bank statements.

What if I make a mistake?

Nothing is written to your books until the proof screen passes and you confirm it. Spreadsheet imports in the wizard can be undone. Every setting chosen in the wizard can be changed later in Settings.

Do we need the internet or an account with you?

No. Pulse runs on your own server, and the license activates offline in the setup wizard. There’s no license server and no account to create with us.

Does setup need the AI add-on?

No. The installer, the wizard, the imports and the tours all work without AI. The AI employee is an optional add-on we set up through our onboarding service.